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 CLIENT CHARTER |
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We, at AmBank Group, are committed to ensuring security, confidentiality and convenience
when delivering our financial products and services to you on our website located at
www.ambg.com.my ("AmBank Group site")
and www.amonline.com.my ("AmOnline Portal").
As our customer, you now have access to our AmOnline which makes it
easier and more convenient to undertake financial transactions. With the convenience of
the new and effective delivery channel via the Internet, we shall be able to deliver our
financial services more effectively in terms of speed, reliability and quality.
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The security of our AmOnline is foremost in our commitment to you.
Security measures such as data encryption, server authentication and firewalls, combined with
our strict internal security procedures and policies, are some of the security measures that
we employ to ensure that you may use our AmOnline securely and safely.
Our security measures are continuously being monitored and reviewed in our endeavour to benefit
from the latest security technologies available. For further details please read our
Security Statement.
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We take all reasonable precautionary measures to protect your personally identifiable information
from loss, misuse or unauthorised access. For more information, please see our
Privacy Policy Statements.
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The contents of the AmBank Group site and AmOnline portal are updated and reviewed from time to time in our endeavor
to maintain its correctness for your enjoyment and convenience.
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Our online products and services are provided primarily for your convenience. Towards this end,
we are constantly innovating and creating new and exciting products and services so that we may
serve you better.
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We trust you will find the AmBank Group site and AmOnline portal easy and convenient to use, and our contents useful
and interesting. We welcome feedback, enquiries and suggestions to assist us in improving our
services to you.
You may address your queries or suggestions by contacting us using the contact information given
below and we shall use our best efforts to promptly attend to your queries.
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| Contact Information |
AmBank Contact Centre
P.O. Box No. 12617
50784 Kuala Lumpur.
E-mail address: customercare@ambg.com.my
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