1300 80 8888 (Domestic)
(603) 2178 8888 (Overseas)
customercare@ambg.com.my
Rates
Promotions
Auctions
ATMs & Branches
Investor Relations
Careers
Contact Us
Frequently Asked Questions
1. About Mobile Banking Service
1.1
What is AmMobile Banking Service?
2. Service Application
2.1
Who is eligible for this service?
2.2
How do I apply for this service?
2.3
How do I activate my service after application?
2.4
Where can I read AmMobile Banking Terms and Conditions?
3. Security
3.1
Are my transactions secure?
3.2
How do I change my Mobile PIN?
3.3
What if I forget my Mobile PIN?
3.4
Do I need to delete my text messages that were sent?
4. Service Cancellation
4.1
How do I deactivate my top-up service?
4.2
How to terminate my AmMobile Banking Service?
5. Service Activation
5.1
How do I activate my top-up service?
5.2
How to activate my AmMobile Banking Service after terminating my AmMobile Banking Service?
6. Prepaid Top-up ServicePrepaid Top-up Service
6.1
How many prepaid phones can I register for this service?
6.2
How do I register the secondary numbers for AmBank Mobile Banking top-up service?
6.3
Can the secondary AmMobile Banking users perform top-up?
6.4
Do you need secondary number users' particulars as well?
6.5
I am a Celcom prepaid customer. Can I top up for a Maxis prepaid number (or vice versa)
6.6
I am a postpaid Celcom/ Maxis customer. Will I be able to top up for my Celcom/ Maxis prepaid numbers?
6.7
Will I be charged for using this service?
6.8
Is the service available 24 hours?
6.9
How To Sign Up
Online Banking
ATM Services
AmBank Contact Centre
Electronic Banking Centres
Bill Payments
All Products & Services
Copyright © 2002-2009 AmBank (M) Berhad. All Rights Reserved.
Terms & Conditions
|
FAQs for AmOnline
|
Privacy Policy
|
Client Charter
|
Links
