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Frequently Asked Questions
 
General

How does the Scheme work?

AMCB will purchase the vehicle in question from the customer. The customer will then appoint AMCB to arrange for a new hire purchase financing facility on his behalf, with the purpose of hiring back the vehicle in question. AMCB will then sell the vehicle to AmBank, who will hire the vehicle to the customer over a period. The hire purchase agreement will include an option for the customer to purchase the vehicle at the end of the hire purchase term.

What are the benefits that I can derive from this Scheme?

Through this Scheme, you have the opportunity to reschedule your existing financial commitments. You may choose to stretch your existing hire purchase loan up to a maximum of 84 months to 108 months, which means that your loan repayment needs are lessened and you have additional cash flow with which to manage your expenses. You may also choose to unlock cash from your vehicle by applying for maximum allowable financing (i.e. 85% of sale price to 90%) after selling your car to AMCB.

Do you refinance consumer goods such as air-conditioning units and sewing machines?

We can only arrange for refinancing of motor vehicle.

Do you refinance lorries, buses, heavy equipment and machineries?

For the time being, our refinancing scheme has not yet been extended to lorries, buses, heavy equipment and machineries.

I wish to refinance my car but it is currently being financed by another finance company. Can I still proceed with my refinancing application?

Of course. You may proceed with your application. Once we agree to purchase your car and AmBank agrees to extend a hire purchase loan to refinance your car, we will full settle your existing hire purchase loan and perform all the necessary transfer transactions at Jabatan Pengangkutan Jalan (JPJ).

Our family car is presently registered in my wife’s name. Can I refinance it under my name?

We can only refinance your family under the existing registered owner, i.e. your wife.

I was told that it would be better if I were to refinance my car by selling it to a third party. Is this true?

Contrary to popular belief, this is not a very good way to refinance your car. By selling it to a third party and continuing to use the car, you will lose your motor insurance No Claim Discount (NCD). You might run foul of statutory requirements under the Hire Purchase Act 1967, which requires you to update your finance company of the place the car is kept. Although you may maintain to enjoy the usage of vehicle, legally speaking the car does not belong to you anymore. Are you willing to take such risk?

I wish to refinance my car under this Scheme but I was told that such refinancing packages are illegal and I can get into trouble by getting involved in such schemes. Is this true?

We have obtained top-notch legal advice during the design stage of the Scheme. By sharing our expertise and experience together, we have managed to design a car refinancing package that abides to the provisions of the Hire Purchase Act 1967 and adheres to the requirements set by Bank Negara Malaysia.

Can my company refinance its company car? We need to reschedule our commitments for cashflow purposes.

Most definitely. We will be happy to assist your company to improve its cash flow management.

Why should I refinance my car with AMCB and not with other refinancing agents available in the market?

We are backed by the biggest finance company in the country with a large network of branches and ATMs. You may even pay your refinancing instalment through our AmBank Contact Centre at 03-2178 8888 or through our internet banking facility at ambg.com.my.

What type of costs do I have to incur if I were to refinance my car under this Scheme?

We charge a handling fee for purchasing the car from customers, which varies according to the refinancing loan amount that the customer applies for (the handling charges range from RM800 for loans below RM50,000 to 1% for loans above RM100,000. Customers will also have to pay a fee of about RM250 for registration of ownership at JPJ. These charges will be deducted from the balance due to customer from the sale of his car to AMCB.

Can I apply for this Scheme if I reside outside of Klang Valley?

Yes, you may refer to ‘Contact Us’ for our AMCB Branches.
 
Tenure

What is the minimum tenure for refinancing my car?

The minimum financing tenure is 24 months.

What is the maximum tenure for refinancing my car?

The maximum financing tenure is 108 months, depending on the make, model and age of the car.
 
Rate

What is the refinancing profit rate?

Depending on the make, model, loan amount and age of vehicle, we are currently offering the best rates in the market to our customers.

Is the rate negotiable?

The rates offered by us are negotiable, and we take into account the customer’s credit track record before offering the best rate to our customers.
 
Eligibility

Who is entitled to apply for the refinancing scheme?

Malaysian citizens aged between 18 and 55 years old or companies incorporated in Malaysia, who are not blacklisted by any financial institutions for unpaid debts..

Can a foreigner apply for your refinancing package?

A foreigner may apply for our refinancing package provided that a Malaysian stands as a guarantor for his refinancing application.
 
Guarantor

Is a guarantor required?

A guarantor is required in the following cases:
Individual –
the income is less than 1/3 of income criteria, age of borrower exceeds 55 years, or in any event our credit evaluation shows that a guarantor is needed to substantiate the application.
Foreigner – guarantor must be a Malaysian citizen.
Company – company’s director have to stand as guarantor.
 
Approval & Disbursement

How soon can my loan application be approved?

Your loan application will be processed and approved within one week after we receive your completed application form and all required documents from you, and upon passing the necessary credit checks.

How soon can the loan be disbursed?

The net sale proceed will be released to you as soon as transfer of ownership and endorsement of AmBank's ownership claim at JPJ has been effected. It may takes between 3 – 4 weeks.
 
Insurance

I do not have a personal insurance agent to take care of my motor insurance needs. Can AMCB arrange for the necessary motor insurance coverage for my car for this refinancing package?

We can arrange for your motor insurance to be covered by our related company, AmAssurance Berhad for the purpose of our refinancing package.

Will I still be entitled to my current No Claim Discount (NCD) from my existing insurance company should I switch my motor insurance coverage with AmAssurance?

You will still be entitled to your existing NCD as this benefit is transferable to another insurance company.

Currently my vehicle is insured by an insurance company and the period of coverage is still valid. Can I extend the insurance coverage and increase the value according to your requirement without canceling the existing insurance?

We would discourage such request, since it will delay the turnaround time. By issuing with AmAssurance we can assure you with better services and attractive insurance packages.
 
Documentation

What are the required documents for car refinancing application by an individual?

For a loan application on an individual basis, the required documents are as follows:

i. Photocopy of your I/C and driving license (both sides)
ii. Latest 3 months' salary slips
iii. Form J and EA Form
iv. Copy of bank statement and savings passbook (3 Months)
v. Utility bills such as electricity or water bill
vi. Copy of registration card (for used car financing only)
vii. Latest 2 months repayment slips for the vehicle to be refinanced
viii. Supporting documents by eligible guarantor/s (required in the event the applicant does not meet the credit standard)

What are the required documents for car refinancing application by a company?
For a loan application by a company, the required documents are as follows:

i. Copy of business registration
ii. Form B (for sole proprietorship only)
iii. Form D (for partnership only)
iv. Forms 24, 44, 49 and M & A (for private limited companies / Sdn Bhd only)
v. Financial statements/ audited accounts for private limited companies / Sdn Bhd
vi. Latest 3 months' bank statements
vii. Latest 2 months repayment slips for the vehicle to be refinanced
viii. Supporting documents by eligible guarantor/s (guarantor/s must at least be one of the company's directors and must be a Malaysian citizen)

What are the required documents for car refinancing application as a guarantor?

For loan application as a guarantor, the required documents are :

i. Copy of I/C and driving license
ii. Latest 3 months' salary slips
iii. Form J and EA Form
iv. Copy of bank statement and savings passbook
 
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