How does AmBank Protect Online Banking Customer?
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Secure 128-bit encryption technology
AmBank Online Banking is a secure website as we adopt 128-bit encryption technology such as Secure Socket Layer (SSL) to ensure data transmitted between AmBank and you is fully confidential as data is sent in encrypted format.
Auto Logout
For security reasons, your active AmBank Online Banking session will be terminated if there is no activity for 5 minutes continuously.
However, you may commence your access by signing on again. |
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What is Cache?
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Cache is a Temporary Internet Files folder stored on your computer that contains all kind of pages & records that you have seen, heard and downloaded from the web, including images, sounds, web pages and cookies.
Your Web browsing is much faster by storing these files into the cache. Your computer takes less time to display a Web page when it can call up some of the page's elements or the entire page from your local cache. |
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Why the need to Clear the Cache?
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Once you logon to AmBank Online Banking, you are accessing our secure site that holds your account information. If these secure pages are cached, any 3rd party can review your online banking session by clicking your browser's ‘back' button, even if you have logged off correctly. Thus, you are reminded to always clear the cache after logging off from online banking session. |
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How to Clear the Cache?
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| Browser |
Instructions |
| IE 5.0 and above |
| 1. |
From Internet browser, click on Tools. |
| 2. |
Select Internet Options. |
| 3. |
Click on General. |
| 4. |
Click on Delete Files. |
| 5. |
Check “Delete all offline content” checkbox and click OK. |
| 6. |
Click OK again to close the Internet Options. |
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| Netscape Navigator 6.0 and above |
| 1. |
From Internet browser, click on Edit. |
| 2. |
Select Preferences. |
| 3. |
Click on Advanced. |
| 4. |
Click on Cache. |
| 5. |
Click on Clear Memory Cache. |
| 6. |
Click on Clear Disk Cache. |
| 7. |
Click OK to complete. |
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Internet Phishing is a scam to deceive customers into revealing passwords, bank account numbers and other confidential details. Scam artists posed as banks and other legitimate organisations in tricking customers. |
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How to Authenticate the Digital Certificate?
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For Internet Explorer Browser
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From View menu, select Toolbar and then select Address Bar to show the website address. Ensure the address you see is “ https://amdirect.ambg.com.my ”. |
| 2. |
From View menu, select Status Bar. Make sure you see secure site lock icon indicated at the bottom right corner of the screen. |
| 3. |
Double click on the padlock; make sure the digital certificate is issued to amdirect.ambg.com.my with valid date. |
For Netscape Browser
| 1. |
From View menu, select Show/ Hide. Select Navigation Toolbar to show the website address. Ensure the address you see is “ https://amdirect.ambg.com.my ”. |
| 2. |
From View menu, select Status Bar. Make sure you see secure site lock icon indicated at the bottom right corner of the screen. |
| 3. |
Double click on the padlock; click on View and make sure the digital certificate is issued to amdirect.ambg.com.my with valid date. |
 
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