2.1 Account Summary, Inquiry
and Transaction History
What is Account Summary?
Account Summary will display the account that you have linked
to Internet Banking service. Just click on the account listed
to view further details pertaining that account.
What is Account Inquiry?
It is an online service via AmBank Online Banking where
you will be able to view details pertaining your Current Account
maintained with AmBank Group.
What period is covered in the Transaction
History?
You can review transaction history for Current Account for
the last 30 days.
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2.2 Statement Services
What is Statement Inquiry?
Statement Inquiry is a service where you can view your Current
Account (previous month statement) online via AmBank Online
Banking.
What is Printed Statement Request?
This is a service where you can request for a reprint of your
account statement to be delivered to you by post. A fee will
be charged for each statement. Please refer to the Fees &
Charges for all costs.
We advise you to keep the Bank updated with your latest mailing
address.
What statements can I request for printing?
You may request for printing for your previous 6 month's Current
Account statement.
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2.3 Cheque Services
Will there be a charge for my new cheque
book reorder?
We will charge RM3.75 stamp duty for a cheque book with 25 pages.
If you have chosen for the cheque book to be sent to you by
registered mail, additional postage charges will be imposed.
Please refer to the Fees & Charges for all costs.
Are stop cheques done real-time?
Yes. You will receive a status of your stop cheque request upon
submitting your request. There is a minimum fee for each request.
Please refer to our Fees & Charges . |
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2.4 Secure Messages
What is Secure Messages?
This is a service that allows you to send and receive e-mail
messages to or from us informing you issues related to your
accounts.
How do I know when I have messages waiting?
Once you have logged in to AmBank Online Banking, a message
will appear notifying you of any new messages. When you click
on the message link, you will see a list of messages. |
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2.5 Online Banking
Services' Hours
Online Banking Services are available from 6.00am to 11.45pm
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