When you use the AmBank Service, the information collected will generally include your Login ID, Password, personally identifiable information, contact details and identification numbers. This information is necessary for us to provide the service you applied for. Personal information provided by you upon application for the Service shall be used to enroll you for the AmBank Call Centre Service.

To enable us to monitor the activity on the AmBank Service, we also collect information such as the number of users, the date and time of visits, the number of pages viewed and the information downloaded.

	for the purpose of processing your Instruction(s) given through the AmBank Service;
	when cross selling and cross servicing the products and/or services of AmBank Group; and/or
	to any third party service providers, contractors, agents who provide administrative, telecommunication, computer payment or securities clearing or other services to the Bank in connection with the operation of its business. In such cases, the Bank will require that such persons undertake to keep your information confidential.

Although the Bank uses reasonable efforts to ensure that third parties keep your information confidential, please be informed that the Bank has no control over these third parties, who may or may not further disclose information to other parties and there can be no assurances that such parties will not solicit you via e-mail or otherwise.

Demographic or statistical information collated from any information provided by you upon your use of the AmBank Service may be divulged to any third party. Such demographic or statistical information shall be in the form of a summary or compilation of information which is not personally identifiable.

If you do not wish to be solicited for products or services offered by AmBank Group, please indicate accordingly when requested.

The Bank applies stringent procedures to ensure that only a limited number of authorised personnel within the organisation will have direct access to your personal data. Transmission of data during login, registration and personal information update between the browser and server in the AmBank Online Banking Service is encrypted using the proven 128-bit Secure Socket Layer ("SSL") technology.

All your personal data collected from the AmBank Service is stored in secured repositories in our secured data centre. Only authorised personnel have physical access to the data repositories in limited circumstances and they are prohibited from making any unauthorised disclosure of your personal data. Backups are performed to ensure that your personal information is safe against system failures. These backups are stored in a secured location.

The Bank takes great care to ensure that the AmBank Service is safe and secure, however please be informed that no data transmission over the Internet can be guaranteed as fully secure. As such, the Bank cannot guarantee or warrant the security of any information you send to us through the AmBank Service. You submit information at your own risk. Once the Bank receives your information, the Bank will take all reasonable steps to protect the data held in its system.